Refund policy

Unfortunately at this time we do not offer returns on products. However if your product arrives damaged, or faulty please contact us fatedinfo@gmail.com with a picture of the issue and we will do our best to remedy the situation.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Opps! You ordered the wrong size case! No problem, we do offer in-store credit or exchange in this unique situation. The case must be in perfect condition and returned with all accessories in order to be sent the replacement.
You can always contact us for any return question at fatedinfo@gmail.com. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fatedinfo@gmail.com.